Help Softonic
Buying Software
Our goal at Softonic is to provide complete services for all your software needs. To that end we provide a simple, secure way to purchase full version software, directly from Softonic, so that you can start using your software right away.
Frequently Asked Questions
- What is the advantage of purchasing software online?
- What is shareware?
- How do I get the full version of the shareware program?
- How do I purchase software from Softonic.com?
- How long does it take to get the full version and how will I receive it?
- What do I do with the serial number that you sent to me?
- Is it safe to use my credit card on the internet?
- Which credit cards do you accept?
- How do I get a receipt for my purchase?
- I need help installing and using the program I bought.
What is the advantage of purchasing software online?
Cheaper! There are none of the usual distribution cost involved and we pass those savings on to you.
Pratical! You will receive everything you need from the Softonic servers directly to your PC.
Faster! The complete process will only take a few moments so you can start using your new software right away.
Back to topWhat is shareware?
Shareware is typically a program that allows you to try it before you purchase the full version. Sometimes there are restrictions when trying the software, such as a time limit on the number of days you can use it or certain functionality is disabled.
Back to topHow do I get the full version of a shareware program?
In most cases, the trial version that you downloaded simply requires a registration key to be entered in order to activate the full version of the software.
Some applications require you to download another file that contains the full version.
Back to topHow do I purchase software from Softonic?
If the program is available for sale from Softonic, you will see a Buy Now link and the orange shopping cart icon.
You will find Buy now links throughout the site, including on the homepage, the program page and on the search results.
A listing of the most popular software being purchased on Softonic can be found in the Top Sales section on the home page.
How long does it take to get the full version and how will I receive it?
When you purchase software on Softonic using a credit card, the transaction is completed immediately and you will receive all the needed information within moments.
If you have already downloaded the trial version, you will only need to enter the registration key to activate the full version. In some cases, it will be necessary to download another file, in which case you will be provided with a link to download the full version.
All the instructions will be included in the invoice email that will be sent once you have completed your purchase.
Back to topWhat do I do with the serial number that you sent to me?
Instructions will be provided in the invoice email that we will send to you. If you are still having troubles, please consult the user manual of the program you purchased to find out where to enter the registration key.
Please feel free to contact us if you're still having problems.
Back to topIs it safe to use my credit card on the internet?
All transactions between your computer and Softonic are done over a secure, encrypted connection.
You can rest assured that we take every precaution to ensure maximum protection for your information.
Back to topWhich credit cards do you accept?
We currently accept Visa, Mastercard, American Express, Visa Delta, Visa Electron, SOLO and SWITCH Maestro.
Back to topHow do I get a receipt for my purchase?
Shortly after you complete your purchase on Softonic, you will receive an invoice by email containing all the information relating to your purchase.
It will be formatted so that you can easily print it out for your records.
If you misplace your receipt, feel free to contact us and we can re-send it.
Back to topI need help installing and using the program I bought.
The publisher will be able to supply you with all the information needed to get you up and running. The publishers contact information will be included in the confirmation email you will receive upon completing your purchase.
You can also contact us directly by email Mail
Back to top