5 AI programs you interact with every day

Artificial intelligence (AI) is probably a big part of your life — far beyond using Alexa or Siri. In fact, many of the most popular apps and websites use AI technology to improve your online experience. Here are some of the many ways you might be interacting with AI without even knowing it.

5 AI programs you likely interact with every day

1. Email

Love the invention of spam filters? You have AI to thank for that. Essentially, your email uses AI software to learn how to detect spam and filter it out so it doesn’t end up in your inbox. You may have also noticed the Smart Reply option in Gmail, too. This option allows you to quickly respond to an email when you’re short on time but need to get a response out.

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2. Streaming services

Every time Spotify introduces you to a new artist or playlist, it’s using AI to make that recommendation. Ditto for Netflix and other streaming services. You may feel like some services know you better than others, too. Maybe Netflix always knows just what you want to watch, but Amazon often gets it wrong. But, hey, it’s learning!

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3. Google Maps

Google Maps doesn’t just help you get from Point A to Point B. It uses AI to help you get from Point A to Point B in the best way possible — by considering traffic, construction, and accidents in your area. That way, it can suggest the fastest, smoothest possible route for you to take.

AI can also help you to find the right street address. When an accurate address is hard to figure out, Google will analyze Street View images and other data to determine the correct address.

Ever use Google Maps to search for available parking near your destination? Google Maps uses AI to determine the likelihood that you’ll find parking by taking into account the time of day, location, and traffic.

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4. Mobile banking

Every time you deposit a check in your bank or want to make a secure transaction, AI is behind the wheel. AI helps banks to decipher your handwriting and correctly deposit a check into your account.

Having a problem with your banking app? Next time you call customer service, you’ll likely be talking to an AI bot, too.

5. Social networking platforms

Facebook can instantly identify your face or your friends’ faces in photos to make it easier to tag photos or find pictures that you’ve been tagged in. It can do all of this with the help of AI. Further, AI helps apps like Instagram, Pinterest, and Facebook to predict which type of content or ads you’re likely to be most interested in. And it also helps Snapchat provide you with that much-loved puppy filter.