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How to fix iOS connection error in Windows 7

Christopher Park

Christopher Park

  • Updated:

Before iOS 5, I had no problems connecting my iPod Touch 3rd Gen or iPad 1 and 2 to my computer. Since iTunes 10.5, it sometimes didn’t recognize my pair of iPads sometimes, they did’t load in Windows 7, or a combination of both.

iTunes Wifi sync only gives you 5GB of storage, so isn’t a good sync solution if you have lots of music or video. I looked through one of Apple’s support pages and found that this didn’t solve the problem. The second support page solution also led to a dead end.

If you have tried Apple’s support pages and iTunes still doesn’t recognize your device, the solution is to run a registry cleaner like CCleaner.

When iTunes is updated, it sometimes creates conflicts in the Windows registry, which you can fix by cleaning it:

1. Install and open CCleaner.

2. Click Registry.

3. Scan for Issues.

4. After the scan is finished, click “Fix Selected Issues.”

5. Restart the computer, open iTunes, and connect the iOS device via USB. It should now be recognized.

Christopher Park

Christopher Park

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