Xbox changes the Game Pass model, generating tremendous dissatisfaction among users

The recent changes to the Microsoft Rewards program have generated a wave of discontent among Xbox fans, especially those who were accumulating points in the hope of redeeming them for months of Game Pass. In an unexpected turn, since October 1st, users can no longer redeem their points directly for Game Pass subscriptions, one of the most anticipated and used rewards.

Much more expensive and much worse

Instead, points must now be converted into Xbox gift cards, which has resulted in a lower value per point compared to the previous redemption. Additionally, the balance generated from this conversion has an expiration of 90 days if not used, which creates greater pressure for consumers. The news came after a previous message on the official Microsoft Rewards support account, where a gift card sale for October was announced, initially generating optimism among users.

This adjustment coincides with a recent increase in the price of Game Pass and has been implemented to align the points accumulation method with the different subscription plans: Essential, Premium, and Ultimate. Users with higher subscriptions will be able to accumulate points at a more favorable rate, while those on lower plans will see a lower return, which has generated criticism considering that many felt encouraged to save for months. As a result, a significant number of players feel that the value of their points has decreased drastically.

Despite the controversy, the “gift card sale” scheduled for October is expected to provide some relief. However, uncertainty persists among users, who may now question the effectiveness of the Microsoft Rewards program as a loyalty tool.

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