Surfshark Review: A secure and easy-to-use VPN for all types of businesses

Cybersecurity has become a critical priority for every company, regardless of its size or industry. Malware, viruses, ransomware or the dreaded social engineering are just a few of the attack vectors looking for any opportunity to infiltrate your network.

And with remote work and hybrid environments the order of the day, things only get more complicated. A poorly secured connection can put private data, identity, and access to a company’s corporate network at risk in a matter of seconds. Fortunately, there is a solution to avoid these setbacks: VPNs (Virtual Private Networks). But... which one is best for your business?

To help you make a decision on which VPN to hire, we offer you a Surfshark review, one of the best VPN tools for users seeking a solution that protects their Internet connections.

What is a VPN and why does your company need one?

A VPN is a virtual private network that provides an extra layer of protection by encrypting an Internet connection end-to-end. This prevents malicious actors and hackers from intercepting sensitive data, for example, when using public Wi-Fi.

A VPN ensures that all confidential information travels securely across the network, significantly reducing the risk of data leaks, corporate espionage, or man-in-the-middle attacks.

Besides security, a VPN allows companies to maintain privacy and control over their digital activities. This is key in an increasingly strict regulatory environment, where compliance with regulations such as GDPR, HIPAA, and other laws require ensuring data confidentiality.

Surfshark: What it is and what it is for

Surfshark is a VPN service (Virtual Private Network) designed to protect users' online privacy and security. Through a VPN connection via Surfshark, your Internet traffic is encrypted end-to-end and routed through secure servers located in different parts of the world.

This not only hides your real IP address, but also allows you to browse anonymously, access geographically restricted content, and protect yourself from trackers, hackers, and other threats on public or untrusted networks.

In addition to its main function as a VPN, Surfshark offers additional features such as CleanWeb, which blocks ads, trackers, and malware, and MultiHop, which allows passing the connection through two VPN servers for greater security.

It also includes options for real-time data leak protection and a strict no-logs policy, which means it does not store the user's browsing activity.

As you may have noticed, Surfshark is a useful tool both for individual users and companies looking to strengthen their cybersecurity and maintain control over their online privacy.

Main Features of Surfshark VPN

Before choosing a cybersecurity solution like a VPN, it is important to know its main functionalities. These are the features of Surfshark that we like the most:

• Military-grade encryption (AES-256): Protects your internet traffic with the highest level of encryption.
• Global server network: More than 3,200 servers in over 100 countries.
• Strict no-logs policy: Does not store your history or online activity.
• CleanWeb: Blocks ads, trackers, malware, and phishing sites.
• MultiHop: Allows connection through two VPN servers for greater anonymity.
• Kill Switch: Automatically cuts your internet connection if the VPN disconnects, preventing leaks.
• Cross-platform compatibility: Works on Windows, macOS, Android, iOS, Linux, browsers, and more.
• Unlimited connections: Use the VPN on all your devices simultaneously with one account.
• Access to restricted content: Unlocks streaming services, websites, and apps blocked by region.
• Camouflage Mode (Obfuscation): Hides VPN usage even from your internet provider.

Pros and cons of using Surfshark

Although it is a leading VPN security solution in its sector, Surfshark may not suit your needs.

To find out if this is the software you are looking for, we have created a list of pros and cons of this software:

Audience: Who is Surfshark for?

Now that we know Surfshark in depth, it’s time to ask if it’s the cybersecurity solution your SME needs. To answer your questions, we have made a list of the types of users who can benefit from this platform. They are the following:

• Technology and software development companies: To protect sensitive client data and keep communication secure between remote teams.
• Digital marketing and SEO agencies: Ideal for accessing content from different regions, testing campaigns in international markets, and avoiding IP blocks.
• Media and journalists: To maintain privacy when investigating or communicating in sensitive or censored environments.
• Startups and SMEs with distributed teams: To ensure secure connections between employees working from different locations or countries.
• Law firms and legal advisors: Useful for protecting the confidentiality of data and communications with clients.
• E-commerce companies: To monitor prices in international markets, test regional accesses, or protect financial information.
• Consultancies and cybersecurity firms: As an additional tool for access testing, secure browsing, and digital anonymity.
• Freelance professionals or self-employed: Who work from cafés, coworking spaces, or travel constantly and need secure connections.
• Online education and training: Institutions or teachers needing global access to resources or to protect their students’ privacy.

Why users switch to Surfshark

From what we have learned, companies choose Surfshark mainly for its combination of robust security, ease of use, and value for money.

In a work environment where remote work and global collaboration are increasingly common, Surfshark allows protecting employees' connections without the need for complex configurations. Thanks to its military-grade encryption, its no-logs policy and features like Kill Switch and MultiHop, companies can ensure the privacy of their communications and the protection of confidential data, even when their teams are connected from public or insecure networks.

Another key reason is its unlimited connections model, which is especially attractive for SMEs and startups that seek to protect multiple devices without having to pay for additional licenses.

Added to this is its compatibility with different operating systems, which facilitates its implementation in environments with a variety of devices. Surfshark also allows access to international content and services, something useful for companies operating in different markets.

Why Some Users Abandon Surfshark

Despite its advantages, there are users who decide to stop using Surfshark for various reasons. One of the most common is fluctuation in connection speed on some servers, which can affect productivity if a stable connection is needed for heavy tasks, such as video calls or large file transfers.

Also, although Surfshark is generally a user-friendly application, some of its advanced features may be unintuitive for less technical users or companies without dedicated IT staff.

Another factor is the perception of lower prestige or visibility compared to other competing brands like NordVPN or ExpressVPN, which have more frequent audits or stronger marketing campaigns.

Finally, in certain corporate contexts, users may require more specific functionalities for centralized user management or integration with other security systems, where Surfshark still has limitations compared to more advanced enterprise solutions.

Plans, prices, and offers: How much does Surfshark cost? (2025)

An important point when choosing Surfshark is to know its different subscriptions and payment plans. These depend on whether we want to opt for Surfshark as individuals or as a company.

It is interesting to note that Surfshark offers a 30-day money-back guarantee, which allows companies to try the service without commitment. It is only necessary to cancel the subscription before its renewal.

Surfshark VPN Plans

• Surfshark Starter: Includes VPN and Alternative ID. Its price is €15.45 per month.
• Surfshark One: Includes VPN, Alternative ID, Surfshark Antivirus, Alert, and Search. Its price is €6.07 per month.
• Surfshark One+: Includes VPN, Alternative ID, Surfshark Antivirus, Alert, Search, and Data Removal by Incogni. Its price is €20.65 per month.

Surfshark VPN Plans for Work Teams

Surfshark also offers subscriptions designed for work teams, via Surfshark Teams. These are the offered plans:

• Surfshark Starter: Includes VPN and Alternative ID. Its price is €5.19 per user per month when contracting one year of service (with annual plan; minimum 5 users).
• Surfshark One: Includes VPN, Alternative ID, Surfshark Antivirus, Alert, and Search. Its price is €6.07 per user per month when contracting one year of service (with annual plan; minimum 5 users).

For companies requiring more than 5 licenses, Surfshark offers volume discounts. However, the specific details of these discounts must be consulted directly with Surfshark's sales team.

Implementation of Surfshark

The implementation of Surfshark in a company is, in general, quite simple, especially compared to other more complex cybersecurity solutions.

Its design is intended for staff without advanced technical knowledge, which facilitates installation on multiple devices and platforms (Windows, macOS, Android, iOS, Linux, browsers, and routers).

Additionally, Surfshark offers a central console to manage users and licenses in its business version (Surfshark for Teams), allowing IT administrators to control access and distribute credentials quickly and efficiently.

The basic setup can be ready within minutes, and employees only need to download the app, log in, and connect to the server of their choice. For larger teams or environments with specific needs, it may require a more detailed configuration, but Surfshark offers dedicated technical support for businesses, which eases the process.

In summary, it is a fast-to-implement, scalable solution with a very low learning curve, ideal for SMEs or teams that need immediate protection without technical complications.

Surfshark Training Resources

Surfshark offers a variety of training resources to ensure its customers can make the most of the platform's capabilities. Below, we detail some of these resources:

• Online Security Course: "Social Engineering 101": This free course teaches how to identify and avoid common scams in emails, calls, messages, and social media. It includes interactive quizzes and downloadable sheets to reinforce learning.
• "VPN for Dummies" Guide: A simple guide that explains what a VPN is, how it works, and how it can protect online privacy, ideal for users without technical knowledge. ​
• Phishing Simulations and Awareness Quizzes: Tools that assess employees' ability to recognize phishing attempts and improve their skills through practical simulations.
• Blog and Help Center: Surfshark maintains an updated blog and a help center with articles and guides about cybersecurity, privacy, and how to use their products.

Usability and Interface

The usability and interface of Surfshark are two of its strong points, especially designed to offer a smooth experience for both individual users and business teams.

The program features a clean, minimalist, and intuitive interface, allowing anyone, even without technical knowledge, to connect to a VPN server with just a few clicks. From the main screen, it is possible to activate the VPN, choose a country or region, and quickly and easily access additional functions such as MultiHop or CleanWeb.

In the business environment, Surfshark has also worked on providing an easy centralized management through its team administration panel, where licenses can be distributed, users invited, and usage monitored without complications. It is available in multiple languages, further facilitating its adoption by international teams. 

In short, Surfshark is a very accessible and well-designed tool, ideal for companies seeking a digital security solution without dealing with complex technical processes.

Is Surfshark a secure tool?

Surfshark is considered a secure tool within the world of VPNs. It offers military-grade encryption (AES-256-GCM), which is the standard used by governments and security entities worldwide to protect confidential data.

Additionally, it uses modern protocols such as WireGuard, IKEv2/IPSec, and OpenVPN, allowing a solid balance between speed and security. Surfshark also implements a no-logs system, meaning it does not store user activity logs, which has been externally audited by independent companies like Cure53.

Regarding certifications and compliance, Surfshark has received ISO/IEC 27001 certification, which is one of the most recognized international standards in information security management. Additionally, it operates under the jurisdiction of the British Virgin Islands, a country with privacy-friendly laws and no data-sharing agreements with surveillance powers.

In terms of additional security, Surfshark offers features such as Kill Switch (which blocks traffic if the VPN drops), private DNS, and protection against IPv6 and WebRTC leaks, further reinforcing user privacy. In summary, it is a reliable and robust option for those looking to protect their network connection.

Customer Service: How to Contact Surfshark?

Surfshark offers multiple customer service channels to provide technical support, answer questions, or advise on their services. One of the fastest methods is the live chat, available 24 hours a day on their website. To access it, simply click the help button located at the bottom right corner of the page.

Initially, you will be assisted by a chatbot called Sharkbot, but if your needs require personalized assistance, you can request to be transferred to a human agent in real time.

Another option is support via email, by writing to support@surfshark.com. This channel is useful for more detailed inquiries or requests that do not require an immediate response. Additionally, you can send specific requests through a form available on their contact page.

It is worth noting that Surfshark currently does not offer phone support, so digital channels are the main ways to contact their customer service.

Competition: Alternatives to Surfshark

There are several names that stand out as alternatives to Surfshark. Companies dissatisfied with this VPN can consider them depending on their security needs, budget, and ease of management.

Below we present the ones we like the most:

NordVPN

• Excellent security with double VPN and AES-256 encryption.
• Network of over 6,000 servers in 60 countries.
• Fast speeds and support for streaming and torrents.
• Intuitive interface and multiplatform application.

ExpressVPN

• Very fast and stable, ideal for 4K streaming.
• Based in the British Virgin Islands, with a strict no-logs policy.
• TrustedServer technology (RAM-only) that deletes data on every reboot.
• Works well in countries with strong censorship (like China).

CyberGhost

• Very easy to use, ideal for beginners.
• Servers optimized for streaming and downloading.
• Large network with over 10,000 servers in more than 90 countries.
• Good customization options to automate connections.

Proton VPN

• Strong focus on privacy, developed by the ProtonMail team.
• Headquartered in Switzerland, outside surveillance alliances.
• Open source and audited, with a reliable free version.
• Support for Tor and Secure Core servers.

Private Internet Access (PIA)

• Highly configurable for advanced users.
• Very large network, ideal for geo-unblocking.
• Good price on long-term plans.
• Open source with a good reputation for privacy.

Do we recommend Surfshark?

Yes, with a final score of 9.0/10, Surfshark is highly recommended for users looking for a balance between security, price, and performance. If you are looking for a reliable and affordable VPN, Surfshark is your option to consider.

• Who should avoid it?: Businesses and projects that need extremely high speeds or advanced custom features.
• Our favorite aspect: The military-grade AES-256-GCM level of security for a monthly price much cheaper than almost all competitors.
• Main drawback: Smaller server network compared to some of its competitors.
• The best alternative: Both NordVPN and ExpressVPN are the two best alternatives the market currently offers alongside Surfshark.