Download Remote Support - Best Software & Apps

  • TeamViewer

    13.0.6447

    License
    free Download
    Platform
    Windows
    Windows Phone
    iPhone

    Simple, fast and secure desktop sharing for free

    7
    3561 votes
    • PROS: Very easy to use, Support for chat, voice and video, Record sessions, Transfer files, Free, Available for Mac, Android, iOS and Windows Phone as well
    • CONS: Free version has limitations, Your friends or relatives have to learn to use it on their end too!
  • QQ Messenger

    International 1.6

    License
    free Download
    Platform
    Windows

    Complete IM client with cute design and great features

    7
    712 votes
    Download
    • PROS: Clear, nicely designed interface, Lots of customization options, Support for text, voice and video chats, Usual IM features: smileys, nudges, file sharing..., Extra tools like remote control, screen capture and video recording
    • CONS: Sometimes adding contacts is difficult, You can't download new interface themes, Number ID for contacts: not very user-friendly!
  • Chrome Remote Desktop

    35.0.1916.37

    License
    free Download
    Platform
    Windows
    Mac
    Android
    iPhone

    Manage your remote machines or provide tech support

    7
    141 votes
    • PROS: Solid connection to remote computers, Ability to provide remote assistance, Secure connections with randomized pins, Support for multiple monitors
    • CONS: Set up takes a couple of installers, No advanced options for better control
  • VMware Workstation

    12.5

    License
    buy Download
    Platform
    Windows

    Feature packed virtualization application

    7
    807 votes
    Download
    • PROS: Features for average and enterprise user, Shared virtual machines, Remote access to virtual machines, Speedy performance, Windows 8 and USB 3.0 support
    • CONS: Expensive, Some lag after suspending VM
  • Remote Desktop for Windows 10

    License
    free Download
    Platform
    Windows

    Free Remote PC to PC connection software

    6
    18 votes
    Download
    • PROS: Easy to set up, Access your home PC from anywhere, Get remote IT support
    • CONS: It doesn't make coffee
  • Alpemix

    2.6

    License
    free Download
    Platform
    Windows

    Fast and Easy Remote Support and Presentation

    8
    15 votes
    Download
    • PROS: Useful for multiple purposes , Free and no membership needed
    • CONS: Not the only remote desktop tool in town, Could be buggy, at times
  • QQ for Mac

    International 1.1

    License
    free Download
    Platform
    Mac

    Complete IM client with cute design and great features

    6
    60 votes
    Download
    • PROS: Clear, nicely designed interface, Lots of customization options, Support for text, voice and video chats, Usual IM features: smileys, nudges, file sharing..., Extra tools like remote control, screen capture and video recording
    • CONS: Sometimes adding contacts is difficult, You can't download new interface themes, Number ID for contacts: not very user-friendly!, No video chat feature
  • TeamViewer

    Portátil para pendrives U3 4.0.5769

    License
    free Download
    Platform
    Windows

    Remote access and desktop sharing

    7
    81 votes
    Download
    • PROS: Very easy to use, Support for chat, voice and video, Record sessions, Transfer files
    • CONS: Free version has limitations, Your friends and relatives have to learn to use it on their end too!
  • ZAC Browser

    1.5

    License
    free Download
    Platform
    Windows

    Skill-boosting browsing for autistic children

    8
    84 votes
    Download
    • PROS: Very attractive presentation, Specifically designed with autistic children in mind, Range of activities, Compatible with Wii remote control, Forum for support issues
    • CONS: No configuration options, No way of checking where content comes from
  • Remote Utilities

    5.6.0.3

    License
    free Download
    Platform
    Windows

    Remote desktop software with Active Directory support for Windows domain network

    7
    14 votes
    Download
    • PROS: Customize the Quick Connect module, so that your remote customers see your logo and welcome text., Administering PCs in a local network of any size., Select connection type: firewall bypass with Internet ID, or use and IP address/DNS name of the remote PC., Deploy the product in a network using a powerful toolset including built-in MSI Configurator and Remote Installation tool.
    • CONS: The program does not have a free option/version.
  • Zoho Assist - Free Remote Access Software

    varies-with-device

    License
    free Download
    Platform
    Windows

    Remote Support App for Companies to Manage Clients

    -
    No votes yet
    Download
    • PROS: Help customers without leaving office, Even surpasses proxies and firewalls, No software installation needed
    • CONS: No iOS support feature, Slow logins, Mobile app isn’t the best
  • Fast Downloader

    1

    License
    free Download
    Platform
    Android

    Fast Downloader is a download manager and accelerator with multithreaded support and JDownloader support through their JD Remote Control plugin.

    10
    2 votes
    Download
    • JollysFastVNC

      1.38

      License
      free Download
      Platform
      Mac

      Ultra fast VNC client

      10
      3 votes
      Download
      • PROS: Fast and lightweight, Secure SSH tunneling, SSL, SOCKS support inbuilt
      • CONS: Tricky to configure and understand for beginners, Relatively expensive for what is only a VNC client
    • CoverSutra

      3.1.1

      License
      buy Download
      Platform
      Mac

      Learn to love your music

      7
      5 votes
      Download
      • PROS: Spotlight search, Keyboard shortcuts, Gorgeous interface, Last.fm and Growl support, Works with Apple Remote
      • CONS: None
    • Radmin

      3.5.2.1

      License
      buy Download
      Platform
      Windows

      A Great Remote Support Tool for IT Professionals

      8
      414 votes
      Download
      • PROS: Elegant user interface, Various PC connection modes
      • CONS: Only for Windows, Not free
    • NTRsupport

      Pro 1.0

      License
      buy Download
      Platform
      Windows

      Easy remote support for friends and customers

      4
      13 votes
      Download
      • PROS: Very easy to use, No installation required, Remote host can connect via web browser, Support to share files, Remote PC diagnostic tool
      • CONS: Minor stability issues
    • TrustViewer

      1.7.0

      License
      free Download
      Platform
      Windows

      TrustViewer is a free program for remote access and support in the Internet, sharing files and video calls.

      10
      2 votes
      Download
      • Apple TV free remote: CiderTV

        0.1.8

        License
        free Download
        Platform
        Android

        Remote for Android to control 2, 3, 4 generation Apple TV via WiFi. No Infrared support and no jailbreak needed

        -
        No votes yet
        Download
        • Instant Housecall

          Free Edition

          License
          free Download
          Platform
          Windows

          View and control remote computers securely

          9
          26 votes
          Download
          • PROS: Perfect for the occasional support request from friends, Very easy to use, Embedded chat tool, Supports file transfer
          • CONS: Too simple for professional support
        • Techinline Remote Desktop

          4.2.2

          License
          buy Download
          Platform
          Windows

          Provide friends or customers with tech support via web

          9
          6 votes
          Download
          • PROS: Very easy to use, No strange configuration required, Works in the browser, Supports drag and drop
          • CONS: Both sides need to install or run the appropriate version of the program (expert and customer)
        Softonic’s Best Rated Software for this topic
        #NameVersionVotesRatingPlatform
        13.5.2.14148Windows
        213.0.644735617.3Windows, Windows Phone, iPhone
        312.58076.9Windows
        435.0.1916.371416.9Windows, Mac, Android, iPhone
        5International 1.67126.8Windows

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