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Egnyte Review: Hybrid Cloud Storage and Collaboration with Enterprise Security

Quick and controlled access to files from any location

Egnyte Review: Hybrid Cloud Storage and Collaboration with Enterprise Security

In a highly competitive market, speed and adaptability are two of the essential pillars of any business environment. The collaboration between teams, whether within the same business or working remotely, has become a necessity to bring new projects to life. To win this battle, cloud storage and collaboration tools like Egnyte come into play. They are fast, effective, and allow for addressing any challenge in real time.

If you have reached this article, you are very likely considering incorporating a cloud storage and collaboration platform into your business. And Egnyte is exactly what you need. Ideal for large companies, this collaborative platform stands out for its security, usability, IT control, and ability to scale with your projects. Do you want to learn more about it? This is our analysis of Egnyte Content Cloud.

What is Egnyte Content Cloud?

Egnyte is a cloud storage and collaboration platform that allows you to sync and share business files while ensuring governance of content and data in digital channels. It is possible to improve the performance of workflows by sharing files with workers and teams, whether remote or on-site at the business. All of this happens in real-time without compromising the security of the files.

Why choose Egnyte?

After analyzing its tools and results, we have given Egnyte a score of 8.5 out of 10. It stands out as a comprehensive solution for medium and large companies that not only seek a platform to store and share files via the cloud but also a complete suite of advanced features to improve their workflow.

Egnyte Content Cloud stands out from other cloud collaboration tools for:

  • Hybrid cloud that allows files to be stored not only in the cloud but also on the premises of its employees.
  • Supports uploading large files (its Enterprise plan supports files up to 150 GB)
  • Keeps your files always secure, automatically detecting sensitive data such as personally identifiable information (PII), industry-standard security data files for payment card (PCI-DSS), and even government information (CUI).
  • Protection against ransomware and other cyberattacks.
  • Compliance with regulatory regulations of GDPR and CPRA
  • Integrates perfectly with third-party applications and services like Google Workspace, OneDrive, Salesforce, Slack, Microsoft 365, among others.

The best of Egnyte

As a hybrid cloud, Egnyte not only ensures flexibility when accessing a business's files but also improves the speed of reaching them. All this translates into an increase in productivity.

Egnyte adapts to new technologies by incorporating a powerful AI (Artificial Intelligence) capable of enhancing your team's productivity. Thanks to it, it is possible to analyze the company's data to resolve queries, create reports, and locate information of interest instantly and effortlessly.

Security is another of Egnyte's pillars, protecting all content generated by your business quickly and proactively. From its platform, you will not only be able to manage all the compliance requirements of your company, but you will also avoid becoming a victim of cyber threats as devastating to a business as ransomware. 

The worst of Egnyte

Despite being an excellent tool, Egnyte Content Cloud has a somewhat steep learning curve in its on-site setup. For this reason, businesses adopting this tool will need to have an experienced IT team, especially for tasks such as managing synchronization between the company's servers and the cloud.

Another aspect we dislike is its customer service. This is very limited, offering only email and a ticket-based incident service as contact channels. Furthermore, many users claim that the responses provided are very generic and that in most cases, they ask to access the client's desktop (which is not liked by many companies).

Who do we recommend Egnyte Content Cloud for?

Before adopting Egnyte into your business flow, it is important to know if this tool meets your needs. We recommend this software for:

  • Medium-sized companies and businesses looking for a secure platform to share files that also ensures compliance requirements.
  • Teams that need to handle large files, such as architects, designers, or video editors.
  • Companies that manage sensitive documents, such as the healthcare, legal, financial sectors, etc.
  • Businesses and large organizations that need to ensure governance and security of their files.

Key Features: What is Egnyte for?

Egnyte Cloud Content is a hybrid cloud platform designed to facilitate the storage of business files and teamwork, regardless of their location. As mentioned, Egnyte stands out from its competitors for its security and innovative governance tools. This is why it is the preferred option for those seeking workplace flexibility and remote access to their files without compromising their integrity.

Among the key functions and features of Egnyte, we find:

Hybrid Cloud

Unlike other collaborative tools, Egnyte enhances business agility and efficiency thanks to its hybrid cloud structure. This allows the platform to adapt to the specific needs of each business, storing files either in the cloud, on-premises, or in both locations.

Share and Edit Large Files

Egnyte facilitates teamwork collaboration through its ability to share and edit large files. From its platform, it is possible to work with files of up to 150GB in size, offering unlimited possibilities to its users. 

Egnyte Copilot

Egnyte includes Egnyte Copilot, an artificial intelligence (AI) designed to extract critical information from your business and transform it into useful information to drive new projects. Copilot can access and find files in a matter of seconds, as well as create reports and summaries with just a question.

Is Egnyte a secure platform?

Yes, undoubtedly. The stored files have 256-bit AES end-to-end encryption. In addition, it features granular access control to manage who has access to each file. But that's not all; with Egnyte, it is possible to reduce compliance and security risks thanks to its application of standards such as SOC 2, ISO/IEC 27001, GDPR, CPRA among others. 

Egnyte also includes the ability to incorporate a multifactor authentication system (like two-step verification) to add an extra layer of security to your accounts. Thanks to this proactive approach, it is able to protect its users from potential breaches as well as cyberattacks such as ransomware.

Pros and Cons of Egnyte Content Cloud

Once the key features of the platform have been reviewed, it’s time to take a look at the main strengths and weaknesses of Egnyte.

Advantages of Egnyte

  • Highly secure platform with solid compliance, perfect for large corporations and regulated industries.
  • Hybrid cloud that ensures a flexible and smooth workflow.
  • Custom reports and access analysis.
  • Allows uploading large files.
  • Quick file delivery, with the possibility of co-editing them with your team members.
  • Very intuitive user interface, optimal for enhancing work performance.
  • Editing and signing PDF documents in the cloud.
  • Compatible with mobile devices thanks to its apps for Android and iOS.
  • Multiple integrations with leading business applications in the market (M365, Google Workspace, Slack, Salesforce, AWS, etc.)

Disadvantages of Egnyte

  • Some configuration and customization options require a competent IT team.
  • Customer service provides general responses, which are often of limited utility for resolving specific issues.
  • Its price is quite high, making it prohibitive for tight budgets.

Should my company adopt Egnyte Content Cloud?

Egnyte Content Cloud is a comprehensive solution for those looking for a collaborative storage tool to manage their content through a hybrid cloud. All of this is done quickly and flexibly, with a special emphasis on security and compliance. 

Why do some companies abandon Egnyte Content Cloud?

Despite being an excellent collaborative tool, Egnyte may not fit the needs of every company. Among the main reasons for leaving the platform are its limited technical support and its price. Although it offers different plans and subscription models, Egnyte can be too expensive for small businesses or growing startups. confidence products page

Plans and Prices: How much does Egnyte cost?

Egnyte offers different plans for businesses, fully scalable and designed to meet your business needs. They are as follows:

  • Team: (€9.22/month/user, billed annually) Supports up to 10 distinct users and includes basic secure collaboration options.
  • Business: (€18.46/month/user, billed annually) Includes the secure content collaboration platform, caching storage, and file access and audit logs.
  • Enterprise Lite: (€35/month/user, billed annually) Includes the advantages of the Business plan, plus content lifecycle management, security issue detection, view and download restrictions, and data residency.
  • Enterprise: (Prices based on budget with discounts for multiple-year contracts) Includes the advantages of the Enterprise Lite plan as well as sensitive document classification, dynamic watermarks, legal hold, optical character recognition (OCR) search, snapshot, and recovery functions.

If you are considering any of their plans, you should know that both the Teams, Business, and Enterprise Trial options come with a free 15-day trial.

Implementation

Another factor of great interest when adopting Egnyte is knowing the time required to implement this platform into a business's workflow. 

As it is a hybrid cloud platform, there are two ways to access its features: from the cloud on Egnyte's servers or from on-site servers. Due to this duality, the configuration of this platform is not as straightforward as it could be.

Usability: Is Egnyte easy to use?

Regarding usability, all of Egnyte's features are very easy to use. The platform has a very clear and simple interface, with tools designed to accelerate the performance of a work team. In terms of operation, it is truly intuitive and is designed so that any user without prior knowledge can get the most out of it. In fact, uploading files is as simple as dragging and dropping them onto its interface.

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Customer Support: How to contact Egnyte?

Egnyte's customer support is, unfortunately, the Achilles' heel of this platform. Its users can only request help through email or by opening a ticket through a form on their website or application. In addition, many users lament their standard responses that only repeat the platform's best practice advice.

What alternatives are there to Egnyte?

There are countless collaborative storage tools on the market that will undoubtedly cover all the aspects and functions that still do not convince you. Here are the alternatives to Egnyte that we like the most:

Dropbox Business vs Egnyte

Dropbox Business is a comprehensive cloud storage solution, designed for both collaboration and sharing large files among team members. Its main differences include:

  • Includes tools for sharing files and collaborating with external users on the platform.
  • Allows uploading of 250 GB files (vs 150 GB for Egnyte)
  • Synchronizes faster and more reliably thanks to its two types of synchronization (delta synchronization and broadcast synchronization)
  • Easy to set up

Despite its ease of use and interesting features, Dropbox Business lacks the security and compliance options of Egnyte.

Google Drive for Business vs Egnyte

Google Drive is a powerful yet straightforward collaborative platform, perfect for businesses of all sizes that do not want to waste time setting up their servers. Among them, we highlight:

  • Includes Google Workspace.
  • Integration into the Google ecosystem.
  • Has a free version.
  • Ease of use.
  • End-to-end AES 256-bit encryption and AES SSL/TLS
  • 24/7 customer support (email, phone, live chat)

Despite this, it is important to note that Google Drive lacks the advanced access features of Egnyte. In the long run, this could become an issue if working with a large number of remote employees.

Microsoft OneDrive vs Egnyte

We conclude our list of alternatives with OneDrive, Microsoft’s cloud tool. Undoubtedly, its greatest appeal is its integration with Microsoft 365, providing options for direct editing from its main applications.

Among its strengths, we find:

  • Integration with Microsoft 365 and its applications.
  • Very intuitive and easy to use.
  • Excellent quality/price ratio.
  • Includes a large number of editing and customization options.

However, as it is not a hybrid cloud, it lacks the flexibility of Egnyte.

Conclusion: Is Egnyte Worth It?

Without a doubt. Even today, Egnyte Content Cloud remains the best option for medium- to large-sized companies that need a secure and scalable solution to manage their files.

Although its high price, limited customer service, and the technical difficulty involved in setting up its server may pose a hindrance for small businesses, Egnyte remains a strong contender for safeguarding your files in the cloud.

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Mireia Fernández

Content writer, SEO specialist and gaming enthusiast. The great love of my life is my family, and my most prized possession is my MSX HB-501P.

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