“It’s not a good day for figure enthusiasts. For a while now, the video game industry has witnessed a decline in physical formats in favor of digital content. However, the demand for merchandise continues to rise steadily. Figures, books, and even clothing: there’s something for everyone and every taste.”
Perhaps that’s why this news has taken many by surprise. Gaming Heads, a well-known partner of Sony, has announced that they will destroy all their PlayStation-related figures.
“While the company may not be widely known in Spain, collectors are more than familiar with Gaming Heads. Some of their most renowned pieces include the bust of Kratos (God of War) and the diorama featuring Ellie and Joel (The Last of Us).
All signs point to the decision to cease active collaboration coming directly from Sony, or at least that’s how Gaming Heads has explained it. Currently, neither Sony nor Gaming Heads have clarified the reasons behind the abrupt end of this historic partnership between the two.”
As expected, the withdrawal and subsequent destruction of Sony’s figures have affected the least guilty party of all: the customers. As mentioned in the statement, Gaming Heads has confirmed that many of the pre-orders cannot be fulfilled. To make matters worse, refunds are also not guaranteed by the company.
User reactions have not been delayed, flooding social media with complaints. The most angered users have demanded accountability from Gaming Heads since the order was placed with them, not directly with Sony. There are also those who have pointed out that destroying the figures might serve as a way for the company to evade taxes.