Amazon has disabled this key feature without warning: the reaction was swift

In a move that has left users puzzled and frustrated, Amazon has quietly removed the ability to archive orders from user accounts. Without any formal announcement or explanation, this once-valued function is no longer available, sparking confusion and backlash across the platform’s global user base.

Users can no longer hide purchases from their history

For years, the “Archive Order” button allowed customers to discreetly store certain purchases away from plain view, making it ideal for hiding gifts, private purchases, or sensitive items from shared accounts. Archived orders were not deleted; they were simply tucked into a separate section, accessible only with intention. This provided a layer of privacy that many users relied on.

Now, this function has vanished. Users discovered the change abruptly, with Amazon offering no clear justification. Some speculate it’s part of a broader interface simplification, while others believe it could be connected to Alexa’s increased integration with shopping data, potentially requiring a unified view of all purchases.

Alternatives offered fall short for many households

Amazon’s suggested workaround—creating separate profiles through Amazon Family—doesn’t offer the same ease or discretion. For families sharing accounts, especially those with children, the absence of order archiving means they risk exposing gifts or adult-oriented purchases. This undermines one of the subtle yet impactful conveniences Amazon had long provided.

What makes matters worse is that the option to unarchive existing orders has also disappeared, effectively sealing off that section of user history. While archived orders remain viewable for now, it’s unclear whether they’ll stay hidden indefinitely or eventually reappear in the main order list.