Tesla will introduce a virtual queue system at Supercharger stations

Tesla has announced that it will begin testing a virtual queue system at its Supercharger stations, a measure that has been requested by many Tesla vehicle owners for years.

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This new system will be tested in some locations starting in the second quarter of 2024 and aims to improve the customer experience in approximately 1% of cases where the stations are completely full.

Although the saturation of Superchargers is not a common occurrence, when it happens, it can lead to conflicts between drivers trying to determine who is next to charge.

Tesla wants to prevent its customers from fighting over chargers

Stories of fights between users at these stations have gone viral recently, reflecting the growing need for a solution to better manage the situation. This change has been accelerated after a violent incident in which several Tesla owners argued, highlighting how negative events can drive significant changes in the company.

The implementation of the virtual queue system could be an effective solution, allowing drivers to form a line through the Tesla app or the vehicle’s system instead of doing it physically, which sometimes leads to cutting in line and parking disputes.

Additionally, Tesla has been expanding its Supercharger network at a rate of more than 20% annually, adapting the infrastructure to the growing demand at these charging points.

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However, the question remains whether this new system will be compatible with vehicles that are not Tesla, especially now that the company is incorporating more brands into its Supercharger network. This could potentially exacerbate the existing congestion problem at the stations.