WhatsApp, the most famous instant messaging application currently, is working to implement one of the trendiest tools inside it: an AI that will function as a chatbot within the application. In this way, the Meta app intends to offer an important quality leap in terms of the services it offers to users.
WhatsApp prepares for a new leap
As indicated by Wabetainfo, WhatsApp is testing in its beta versions a new tool that will act as an AI-based chatbot, thus showing an important advancement in AI compared to what other competing services offer. This service would be active from within the search bar, and in that section, you will be able to ask it questions. The chatbot will respond according to the questions or commands given by the user.
In fact, considering that WhatsApp is well known for advancing in functionalities by copying the competition, it is worth noting that this feature, unlike many others, is not a method of copying its competition as it has done in dozens of occasions in the past. Therefore, it would be a step for WhatsApp to distance itself from its competitors, rather than equalizing in functions, as happens with many tools that are initially released in Telegram.
Its dispute as the hegemonic chat app
WhatsApp started with the advantage of becoming a useful and functional service from the early days of smartphones, especially in the Android format, since Apple or BlackBerry also had their own communication services. Over time, WhatsApp conquered each and every one of the systems, and today, for hundreds of millions of users, it is difficult to conceive a day-to-day without WhatsApp.
However, it has important competitors in the market. For example, WeChat or Line have a lot of strength in the Asian market, while services like Telegram have been able to adapt to multiple markets, have offered important advances in services consistently, much earlier than WhatsApp did, and thanks to that Telegram is considered the main competition for WhatsApp in chat services.
