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How to change your mobile phone number

How to change your mobile phone number
Troy Zaher

Troy Zaher

  • Updated:

Whether you’re avoiding someone, or just trying to start over, changing your phone number can be a confusing process. Some service providers require you to go through a lengthy system to get your number changed.

Getting a phone number

Others are just a quick trip to their website. Either way, each provider has a different system that you have to go through to get your number changed. Here is a list of the most common service providers, and how to change your number with each one:

AT&T

Unless you want to change your area code, AT&T has a pretty simple process to get your number changed. Just go to their mobile number change site, log into your account, follow the prompts, and choose the number you want to change.

If you wish to change your area code, you may have to call AT&T’s customer support line or visit an AT&T store. You may be allowed you to change it online if you fit certain specifications.

Additionally, if you’ve been with AT&T more than 30 days, you will have to pay a $36 fee to change your number. If you’re within that 30-day activation time, then you won’t have to pay anything. However, you will have to call their support line or visit an AT&T store to change your number.

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Sprint

While Sprint has a few restrictions on changing your number, the entire process can be done on their site. First, you’ll need to sign in to your Sprint account. Then go to “My Sprint dashboard” and select “Manage Devices.”

There will be a blue question mark next to each number associated with the account. Click the question mark next to the number you want to change, then press “change phone number.”

You’ll be given a few options based on whether you want to change your area code or billing address. Once you’ve selected the option that fits your situation, you’ll be given a random new phone number.

There is no fee for changing your number at Sprint. Although, you’re only able to do it three times within 30 days.

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Verizon

You can change your Verizon phone number from their online site or on their mobile app. Either way, you’ll have to be the account owner or account manager to change any numbers.

In the My Verizon mobile app, click “Devices” under the main navigation menu, and select the number that you want to change. Then click “Manage” and scroll down until you see “change mobile number.” Afterward, you’ll be given instructions on how to proceed.

Verizon new number

If you decide to go through their online site to change your number instead, you’ll first have to go their mobile number change page. Then you’ll be prompted to sign in and select the mobile number you wish to change. Choose “Get new number” and then just answer the prompts that follow.

You’ll be able to select your area code and prefix when changing your Verizon number. However, the last four digits of your number will be randomly assigned to you. Additionally, there is no charge for changing your Verizon phone number.

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T-Mobile

Unfortunately, unlike most providers, T-mobile doesn’t allow you to change your number online. You have to call their customer service center by dialing 611 or 1-877-746-0909.

From there, choose their service option and speak to a customer service representative. They will instruct you on how to proceed from there.

Your next bill will be charged a $15 fee.

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MetroPCS

Just like T-mobile, MetroPCS requires you call their customer service line, 1-888-863-8768 to change your number. Once you get to a customer service representative, they’ll be able to help you through the steps

You most likely will have to pay a small fee as well, although this fee varies depending on your plan.

Other providers

Telephone lines

If your service provider is different then the ones listed above, you may still be able to change your number.

First, you should try seeing if they have the option on their site. Typically, this can be found in the preferences menu of your account details. If you’re unable to find information on changing your number through their site, then call their customer service center. A customer service representative should be able to help you. 

Also, you should be aware that switching providers will allow you to obtain a new number during that process. So, if you plan to switch providers soon, then it may not be worth changing your number right now. This is especially true if you’ll have to inform your contacts of your number change.

Troy Zaher

Troy Zaher

Troy Zaher is a professional writer and journalist for Softonic, specializing in gaming and social media news. He is a 2018 graduate of Fitchburg State University with a bachelors of English.

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