Google wants you to talk to three people at once with its new update

Google has released a significant update for its Google Voice application, enhancing the calling experience for both personal and business users.

The update, which began to be rolled out on May 1, introduces two main features: support for three-way calls and a revamped user interface to facilitate call management.

The new three-way calling feature allows users to initiate a call with one person and then add a third participant. This third call is placed on hold before merging into a conference call, enabling smoother communication among all participants.

An improved interface to make your life easier

The interface has been restructured to make call management options more visible, such as the “Add” and “Merge” buttons, which now occupy a prominent place at the top of the options screen during a call.

Users will be able to easily access a list of suggested contacts by pressing the “Add” button, and the “Merge” option will be automatically enabled once the third participant has been added. This approach not only improves usability but also optimizes the conferencing experience, which has been highly requested by users.

However, it is important to highlight that the three-way calling feature will initially be available only to specific Google Workspace customers, who have Voice Starter, Voice Standard, and Voice Premier subscriptions, as well as to Standard SIP Link and Premier SIP Link customers. The interface updates, for their part, will reach all Google Voice users within approximately 15 days.

Additionally, a previous update in February introduced the “call delegation” feature, which allows users to transfer calls to others or confirm the transfer, thus expanding the functionality of the application in business environments. These improvements are part of an ongoing effort by Google to revitalize the overall experience of its voice application.