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How to Fix Netflix Error Code ui-800-3 in 7 Steps

How to Fix Netflix Error Code ui-800-3 in 7 Steps
Shaun M Jooste

Shaun M Jooste

  • Updated:

Netflix is an entertaining app to enjoy when you need to unwind and relax to some shows and movies. However, there’s an annoying error that appears on Windows, Mac, iPhone, Android, and gaming consoles when there’s an issue with the application or loading cache data. Generally, you can fix it by refreshing the information on the device you are using.

If that doesn’t work, here are other ways you can fix Netflix Error Code ui-800-3.

7 Steps to fixing Netflix Error Code ui-800-3

You don’t need to follow these steps in any order, as long as you try each one until the problem is resolved.

Step 1: Restart the device

Sometimes restarting the device will refresh its memory or cache, instantly resolving the issue. Remember to turn it off completely for a few minutes before starting it up again.

Step 2: Sign out and in

Signing in and out is a fast way to refresh Netflix’s memory. You can do so from your device or on a browser.

Step 3: Clear the cache

If step 2 doesn’t work, you may need to manually clear the Netflix cache. Some devices have this option available as part of the app settings.

Step 4: Reinstall Netflix

When all else fails, reinstalling Netflix may be the best option. It will clear all corrupt data and provide you with a fresh, updated version. 

Step 5: Restart internet connection

You might need to clear the cache in your modem or router. The most effective way to do this is to switch it off for a few minutes before putting it back on.

Step 6: Verify DNS settings

Gaming consoles sometimes have issues with obtaining the correct DNS settings. You’ll need to head into the settings and get the device to verify the details.

Step 7: Contact support

As the final solution, asking the Netflix Help Center won’t hurt. There may be something wrong on their end that they need to resolve.

Get back to the ultimate entertainment

Now that you’ve sorted out Netflix Error Code ui-800-3, you can go back to your nighttime viewing. If you’re still having issues, or if you found a different solution, feel free to let us know.

Shaun M Jooste

Shaun M Jooste

I live in South Africa, Cape town, as a father of two children. I've been gaming almost all my life, with plenty of experience writing reviews and articles on the latest titles. With 15 years of experience in local government performing Facilities Management functions, I moved towards becoming CEO of my own company, Celenic Earth Publications, which serves to publish author's books, including my own. I'm a published author of horror and fantasy novels, while I also dabble in game and movie scriptwriting.

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