PROS: Clear, nicely designed interface, Lots of customization options, Support for text, voice and video chats, Usual IM features: smileys, nudges, file sharing..., Extra tools like remote control, screen capture and video recording
CONS: Sometimes adding contacts is difficult, You can't download new interface themes, Number ID for contacts: not very user-friendly!
PROS: Easy to use, No installation required, Sharp videoconferencing mode, Lots of features to improve your chat experience, Great sound quality in voice calls, Support for embedded local video on target video
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